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Target Executive Summary

Decent Essays

Alternative Strategies one: While Target is effective in their approach to vast market segments like age and gender relation segments, with the increase in technology and social views the need for innovation and change is consistent. Target currently has their clothing products merchandised on racks in stores, with little displays. If Target were to use manikins, differently lighting and product location tablets between sections Consumers would be able to visually see products that they might have not been able to see before. The customers would be able to quickly look up items on the tablet, which is innovative for both age and gender segments. The customer would be able to look up different color schemes, sizes and located them quickly while …show more content…

The challenge of low-involvement purchases would have a short-term effect on the sales for the particular products. The customer would need to be reeducated on the new technology and layout of the department, creating a short span of time where some customers might avoid going for that extra purchase simply because of the lack of time to learn the new system. Due to the new layout and involved technology, consumers might be drawn away from the products because of the significant involvement and effort they might need to understands and find a product that they are looking for. Consumers want to go into a store and get a product that take minimal effort and consideration, so for Target to introduce this new strategy, they need to incorporate a lead time for this strategy to yield positive results as they first must educate their consumers. While educating, the consumers is a crucial part of the new strategy, ensuring that stores have the assets to handle the new transition is equally important. Target needs to make sure property management need to be trained on fixing the new technology and displays, while employees need to be able to show and educate the consumer as well. A two-week training period should be made to ensure everyone is …show more content…

Since clothing is related to both age and gender segments and a quality issues is known within Target's brand of clothing, fixing the quality issues would allow for an increase in customer loyalty, sales and customer satisfaction and directly improve both segments. In order to ensure the success of the new products or older that have been improved, Target needs to ensure the advertisement and market their products to the customers. To ensure customer satisfaction a return policy on the improved clothing should be incorporated. This should be included in media advertisements and in store promotions. Customers should know that they are taking into account their feedback with this new launch of clothing. While advertisement is a challenge for Target since they are improving quality and not releasing new products, Target will need to carefully analyze the cost of reposition their revamp product versus introducing a new product into the market. In some cases, improving a product that has quality issues could be repositioned with new packaging changes that signify the improved features. This would be less costly than introducing a completely new product. To introduce a new product, Target would have to create a

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