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The Affordable Care Act ( Aca )

Decent Essays

Since the passage of the Affordable Care Act (ACA), consumers are utilizing different resources to gain more knowledge about healthcare choices. While many consumers survey websites from healthcare organizations, they also viewed websites from quality agencies and medical information sites generated by their favorite search engine. These websites provide information on medical concerns that influence the choices that consumers make regarding healthcare. By using quality agency websites, consumers can acquire essential information on healthcare organizations and providers in order to make educated decisions about the quality care they receive.
Background
Healthcare in the United States has evolved from simplistic delivery methods of …show more content…

By utilizing independent resources, consumers can educate themselves on important information about selecting care and diverse healthcare services available.
Since consumers are becoming more involved with their healthcare decisions, organizations and providers must adapt to consumer requisites and utilize independent resources to ensure the viability of their businesses. In 2008, a study reported that 81% of internet users and 66% of adults utilized online health information as a source for health related issues (Ha & Yun, 2011). Some examples of online health information resources comprised of search engines, organizational websites, and governmental agencies that participate in health related issues (Ha & Yun, 2011). By accessing health related information, consumers empower themselves with knowledge to assist in healthcare decisions and wellness management (Ha & Yun, 2011). As a result of consumers becoming better educated about healthcare, administrators must explore internet resources in order to maintain quality and services that is expected by consumers, and maintain the reputation of the organization.
The Joint Commission One agency that consumers utilize to assess healthcare organizations is the Joint Commission. The Joint Commission is an independent agency that provides accreditation and certification for quality, safety, value, and

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