The Case of the Disgruntled Nurses Introduction: At the board of directors’ meeting, board president received a letter from staff council of Oneida Home Health Agency (OHHA), highlighting various staff concerns and suggestions. Rachel Nelson, who had been hired as the executive director of OHHA, was shocked and angered to see the letter, since this was a clear violation of organizational hierarchy and brought her management skills into question. Rachel had replaced Chuck about two years ago, who left the agency in a bad financial position. Soon after her induction, she was joined by Annemarie as nursing director, replacing the previous director Dorothy who had resigned. Rachel and Annemarie had been trying hard to deal with the …show more content…
In the office, when Annemarie faced the nurses, they felt that she was spying on them and when she closed the doors, nurses wondered if she was plotting something against them. Annemarie also had doubts about the professional behavior of the nurses. She introduced more control to keep things in her hands by monitoring productivity, directing all phone calls to her, making nurses sign in and out and scheduling of holiday coverage without discussing with the nurses. This led to the general feeling amongst nurses that they were losing their independence to do the work they liked, i.e. provide home care. Annemarie also hurt the self esteemiv of the senior nurses by preferring younger nurses, who had shown positive response towards her stricter standards and control procedures. Annemarie failed to understand that she had two different kinds of employees with different needs. The new nurses were motivated by their need for achievement, since they had their professional growth and development in mind. The senior nurses were motivated by their need for affiliation to their work as home care providers, which gave them respectable status and warm relationships with the people in community. Annemarie also preferred new nurses because of their educational degree, which reflected bad on her part, as she failed to realize that their customers preferred quality over
Buchanan, A. H. (2001). Organizational Behaviour:An Introductory Text (4 ed.). (F. T. Hall, Ed.) Pearson Education.
The article depicted the human side of nurses; it tells how nurses formulate that that bond with their patients and their families, nurturing them through life challenges to the end, while showing the emotional impact that is produced from that formed relationship. Through the entire article, it was very easy to see the
Current literature continues to reiterate the indicators of a major shortage of registered nurses (RNs) in the United States. The total RN population has been increasing since 1980, which means that we have more RNs in this country than ever before (Nursing Shortage). Even though the RN population is increasing, it is growing at a much slower rate then when compared to the rate of growth of the U.S. population (Nursing Shortage). We are seeing less skilled nurses “at a time of an increasingly aging population with complex care
Nurses are faced with ethical dilemmas on a daily basis, each situation being unique and requiring the nurse to set aside their own values and beliefs in order to properly care for their patients. Situations requiring nurses to make an ethical decision are diverse and dynamic; the values set out by the College of Nurses of Ontario code of ethics remains the same. Therefore, all decision based on these vales regardless of the setting and circumstances ensure consistent solutions. The scenario involves a woman who was admitted to the NICU due to complications during her sixth month of pregnancy. The patient indicated that no extraordinary measures should be made to save her baby; she became further detached when the baby developed a bleed
Robbins, S. P., & Judge, T. A. (2015). Organizational behavior (16th ed.). Upper Saddle River, NJ: Prentice Hall. (Note: Refer to Chapter 3)
Kreitner, R., & Kinicki, A. (2013). Organizational behavior (10th ed.). New York, NY: McGraw-Hill/Irwin. Retrieved from
Olve, J., Roy, J. & Wetter, M. (1999). Performance drivers: A practical guide to using the balanced scorecard. Chichester: John Wiley & Sons. ISBN: 9780471986232
A discussion regarding the health care reform or even health care in general can be somewhat controversial. The definition of health is drastically different depending on whom you speak to. Many would define health as " a person's absence of disease, others would describe good health based on the status of mind, body & social well-being" (GCU Lecture, module 2, 2012). According to The American Heritage® Dictionary of the English Language, health is defined as "The overall condition of an organism at a given time". An individual's overall health affects the nation, this is where stakeholders come into value. According to Keele, Buckner & Bushnell a stakeholder is either an individual or an organization that either invest time and
Nurse staffing refers to the ratio of nurses to patients in a particular unit. The current global nursing shortage is simply wide spread and dangerous lace of skilled nurses who are needed to care for individual patients and the population as a while. A study on the nursing shortage by Linda Aiken of the University of Pennsylvania School of Nursing, fund that an estimated 20,000 people die each year, because they have checked into a hospital with overworked nurses. (The American Nurses Association, Inc., 2010).
Over the decades, the field of nursing has been facing difficulty with receiving acceptance as a respectable occupation. This is because there were often certain prejudices associated with the profession (which made it hard to attract good candidates). However, in the last several years, nurses have become an integral part of any health care team. To fully understand how this took place requires examining the historical trends. This will be accomplished by focusing on: self-regulatory issues and the way social perceptions impacted career decisions. Once this takes place, is when these elements will show the challenges effecting the development and practices of the discipline. (Kitson, 1996, pp. 1647 1651)
Over the course of this semester, Organizational Behavior has highlighted numerous topics, which concentrated on
Robbins, S. P., & Judge, T. A. (2011). Organizational Behavior (14th Edition). Boston, MA: Prentice Hall.
The roles and functions of nurses have a very fascinating history and have evolved since the 19th century. Landale (1895), in her letter to the editor of the Nursing Record and Hospital World gave us a glimpse of what a nurse should be during that period. Referring to a nurse as a woman in uniform, it gave us an idea that nursing was a female dominated vocation and not to be treated as an economical occupation for financial gain. Landale (1895) placed an emphasis on the characteristic of being a servant and being devoted to service in order to be a nurse who was worthy of the uniform.
References:Huczynski, A. A. and Buchanan, D. A. (2007) Organizational behaviour: An introductory text. 6th ed., Harlow: Financial Times Prentice Hall.
Organizational behavior is the behavior of individuals, either one or a group. It is not the behavior of an organization, but rather the behavior of the people in an organization. This can be anywhere from a family at home to a church to a work group within a company. Some of the challenges that make behaviors challenging in today’s workplace are high performance, ethical behavior, productivity improvement, technology utilization, quality, diversity, work-life balance, and the global economy, (Schermerhorn, 2003, P. 1).