The Cycle Of Service : Cracker Barrel Essay

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The Cycle of Service: Cracker Barrel Cracker Barrel is well known for good, down home country cooking and good country folks that take pride in serving guests. Dan Evins opened the first country store in 1969 in Lebanon, Tennessee. The brand was well known across the southern part of the United States, the store brought together true southern flavors with fresh ingredients and trimmings from scratch. The country store became so popular it expanded from Tennessee to Georgia in just eight years. With the company’s expansion, it eventually became a publicly traded company with a market value of $1 billion. Cracker Barrel now has 641 restaurants across the United States and is still venturing out into the western states today. It also has a few casual restaurants called the Holler & Dash Biscuit House. The restaurant is inspired by southern hospitality and brings fresh, fun flavors to the company. A few facts that back up this statement are as follows: every year Cracker Barrel uses 220 million eggs, 121 million slices of bacon, 13 million pounds of chicken, and several other million pounds of food. The company has soared beyond investors’ expectations and has focused on becoming the best restaurant company in America. Cracker Barrel’s strategy, which incorporates it’s cycle of service, has shaped the company and given the employees a stable foundation for understanding what it takes to be efficient in the restaurant industry. The cycle of service is the path of critical

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