TRIDENT UNIVERSITY MODULE 1 CASE ASSIGNMENT ITM436 Operations Mgmt and Operations Systems 17 June 2012 In this paper I will attempt to discuss the ERP technology changes made by Hansen to both production and non-production functions of their business. I will also discuss how production and non-production effects are related to each other. The Hansen Company was created in the 1950’s by Bert and Dawn Hansen who were building their home and created reliable toilet valve in the process. They began manufacturing the valves in their garage and shipping them around the country by railway. Since then they have grown in to the leading manufacturer of polythene pipe fittings, threaded pipe fittings and high flow foot and check valves. Today …show more content…
Axapta provided a good fit for the company’s requirements, particularly production scheduling. “Microsoft Dynamics AX was originally developed as collaboration between IBM and Damgaard as IBM Axapta and was then ultimately acquired by the Microsoft Corporation.” [ (Wikipedia, 2012) ] The dedicated project team comprised of Carl Hansen, managing director, Hanham, Vaughan Woodgate from Network Management (Hansen’s outsourced IT infrastructure partner) and Cox worked for six months to implement the company’s new system. They introduced the changes in two phases, first by over hauling the financials and inventory and then the manufacturing portion of the business. These changes on both production and non-production functions of the business had a great impact on Hansen. Axapta has produced considerable efficiencies within Hansen’s production processes, delivering streamlined production planning and scheduling. It also made it possible for the expansion into the Canadian market by allowing them to forecast the company needs to successfully manage continued growth. The ERP software enabled Hansen to provide more accurate information to customers about their order which resulted in a boost in customer service and satisfaction. One example is that when a customer places an order the system sends them an e-mail confirming the purchase and additional e-mails when it is shipped, who will deliver it and when exactly it will arrive. It
Most of the information that was used to compose this paper was taken from prior ERP articles, online reference tools, and ERP books.
The problem presented by Joseph-Armand Bombardier is the upcoming third round of ERP implementation in his organization. Even though a big improvement over the efficiency and success of execution between the first ERP round (Mirabel plant) and second round (Saint-Laurent plant), there is still room for improvement.
The adoption of the ERP software package throughout the enterprise will have a positive effect on the company. Through the elimination of data conversions and manual data reentry, the company can significantly reduce the time it takes to complete the monthly General Ledger, Income Statement, and Balance Sheet reports. The adoption of a single system instead of three will save Riordan money by reducing the IT staffing needs as it
An extensive research was done to fetch the historical background of company, the functioning of its legacy systems, and the issues that are being faced by the company as a result of ERP implementation. However, there are only few studies that showed ERP case studies for the company relative to the ERP issues.The web searches provided a restricted account of data on company’s ERP profile. In order to find details of the issues that are being faced by the
Giving and getting consent can be very tricky. It requires all parties involved to be very aware of the situation. Consent is defined as permission for something to happen or an agreement to do something. There are many different kinds of consent. Locke’s focus is on tacit consent.
In general, ERP systems are designed to standardize information entry and create data storage for information sharing across the organization. There are numerous advantages of ERP but skeptics argued on the fact that these advantages can be also achieved by simplification and lean production methods. IT systems could be effective and reliable in the long run but at the same time there is an uncertainty about whether it will align with the concerned business process. For instance, the ERP system implemented at the Korey plant to replace MRP system failed. Though it met the requirements of individual unit and enabled employees with wide range of
Another benefit companies receive from using an ERP is standardized processes and consistent data. This is important in the energy sector and the oil and gas industry because it allows the business to move rapidly to new markets as well as adjust workloads among offices. (Anderson et al., 119) an ERP system will provide managers with pertinent and timely information on when assets need to be replaced among others which will improve the quality of their decisions. (Anderson et al. 119)
business area – Structured segments of an organization that are defined for financial accounting and reporting purposes. Financial statements correspond with different business areas. Business areas are also typically linked to different divisions in
In response to the company's growing needs, Hansen made the decision to adopt a new and integrated enterprise resource planning system (ERP) to manage its current workflow as well as prepare the company for future growth. The company selected a software package offered by Microsoft Business Solutions called Axapta. The implementation of this system took roughly six months for the financial and inventory modules and the manufacturing module went live about two months later. As a result of the new ERP system, the company benefited from a wide array of
This report is the analysis and commendation of Pete’s business and how and where ERP system can be implemented to reduce the business complications. The company with 113 outlets and multiple sales channels, supplies both homegrown and off-the-shelf system to its customers. With 1,500 grocery stores, corporate offices, a website, and delivery trucks, the company was able to increase its revenue by 23% over a year which is remarkable. However, the outdated system which used to handle core business functions such as financial, order management, inventory management, fulfillment procurement and manufacturing was unable to cope with the ever growing business demand, which in result was effecting both the sales and
There are two basic types of ERP research, implementation-oriented and performance-oriented. The first type studies what factors foster success in implementing ERP, while the second investigates factors in ERP that affect performance. Research has shown that companies that use ERP outperform those that do not in functional efficiency, productivity, stock market, and financial metrics. Interestingly, ERP is found to have a neutral or negative effect on customer satisfaction and operating expenses. More predictably, general performance dips
Enterprise resource planning (ERP) systems attempt to combine data and processes in organizations. The data is centralized as a single database. This database functions as a hub that stores, shares, and circulates data from within the different organizational units and business functions. ERP systems are one of the most adopted information technology (IT) solutions in organizations. Besides the possible cost savings, one of the main drivers for an ERP adoption would be the technical and operation integration of business functions to complement the information stream with the material flow of goods or services. In order for the management and employees to utilize the use of the competitive capabilities of ERP systems, they
ERP has grown to become a fundamental part of the toolbox for manufacturers. ERP systems and the user experience continues to improve; users are provided with more intuitive navigation of the system they no longer have to have extensive knowledge to be able to use it. Ease of access is essential to a successful ERP as customer satisfaction is vital. Today’s ERP systems have advanced capabilities that not only allow a more complex interaction with real-time data, but a lot of that data is mobile, allowing individuals to use anytime, anywhere. Manufacturers today are moving beyond just product manufacturing by expanding into services to enhance their customer’s experience and to drive new revenue streams. Modern ERP systems give users access to real-time visibility into things like what phase their pizza is in and the distance away the delivery driver is from the customer’s home. All of this is possible today, and companies are making use of that real-time information on a daily basis. Supply chain visibility in modern ERP systems allow companies to look at real warehouse levels and predict where those levels need to be. Manufacturers can manage virtual warehouses to see what they’ll need for production and make sure that raw materials needed have been ordered and prepared. Parts can be assigned lot numbers and traced from source materials to the end user or customer. ERP systems have gotten much smarter and being able to tracking material
ERP systems not only differ by the size of businesses but also by industry in the sense that different industries use different ERP software’s.
By using ERP in an organization not only deals with the Business and IT related issues but also focuses on other aspects like customer services, inventories, production, web portals..etc. But as we are aligning IT with Business, our main objective is through machines which drives the business to new level.