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The, Physician, And / Or Pediatrician

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Who would have thought that there were so many steps that needed to be taken each and every time that you visited your doctor, physician, and/or pediatrician. For us, the patient we do not see behind the scenes of what the assistant is doing behind the desk typing in our information into the computer system. We do not think about the process that the information goes through and where it ends up. All that we know is that we feel out the information sheet with our private and personal information and we turn it and it is done. Wrong. The information goes through a process known as the revenue cycle. The healthcare financial management association defines the revenue cycle as “all administrative and clinical functions that contribute to the …show more content…

During the scheduling and registration part of the front-end process one must take in to consideration that this is the step where accuracy needs to be precise. Accuracy is very vital in this first step in the process because if any error it then later affect the revenue cycle. According to the health information management textbook, it mentions that “staff responsible for scheduling and registration functions requires a significant amount of knowledge regarding the medical services provided, insurance carrier requirement, provider preferences, and operational hours of services to be rendered” (“Health Information Management”). That is not all that the registration staff is in charge of; they have other roles such as gathering and entering in the required patient information, and promoting a positive vibe to the patient so that it increases the community trust. Upon the patient arriving at the facility the staff in charge of registering needs to be sure to validate the patient’s identity by seeing photo identification, obtaining any insurance cards, and patient signatures for insurance payments and the release of their medical records. Secondly, insurance verification is another vital component to the prearrival process. “The verification process entails

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