Wgd Case

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Winter Gear Distributors Case (v5)
1. What is WGD’s business and what are their main business needs/drivers?
WGD is a distributor that provides winter sports appeal and equipment to suppliers like FastFit. Their main business needs are profit, market capital, market share, operational excellence, and improved decision making

2. Draw a system diagram showing the processes and information flows (and product flow) between WGD and Fast-Fit starting when Fast-Fit places an order until payment is made. This diagram will have two processes/systems (circles in the diagram) and five arrows/flows with the labels on the arrows. Put Fast Fit on the left and WGD on the right.
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What happens if a customer calls and asks for the status of their order? How does his impact the business? 1) The sales department receives the request
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