1. Why do you think outsourcing IT Services is so popular? Is this good or bad for the banking and financial sectors? justify your answer 2. Why do you think Financial Institutions are among the most regulated sectors in the world?How critical is IT to this process?

1. Why do you think outsourcing IT Services is so popular? Is this good or bad for the banking and financial sectors? justify your answer 2. Why do you think Financial Institutions are among the most regulated sectors in the world?How critical is IT to this process?

Management Of Information Security

6th Edition

ISBN:9781337405713

Author:WHITMAN, Michael.

Publisher:WHITMAN, Michael.

Chapter7: Risk Management: Treating Risk

Section: Chapter Questions

Problem 1RQ

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Concept explainers

Applications of CRM

Customer Relationship Management (CRM) is a software/ tool that helps a business to manage its relationship with its customers, clients, and vendors. In other words, CRM software assists businesses in improvising their relations with their customers throughout the buying process. It is an end-to-end solution comprising service cloud, commerce cloud, marketing cloud, AI-based Customer Data Platform (CDP), and sales cloud.

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1. Why do you think outsourcing IT Services is so popular?

Is this good or bad for the banking and financial sectors? justify your answer

2. Why do you think Financial Institutions are among the most regulated sectors in the world?How critical is IT to this process?

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