_______ Some AIG executives were aware of thefinancial problems the company was facingand yet failed to reveal this information to thepublic.These actions taken by AIG executives werea. moral.b. normal.c. in the best interests of shareholders.d. unethical.e. in the best interests of the employees.

_______ Some AIG executives were aware of thefinancial problems the company was facingand yet failed to reveal this information to thepublic.These actions taken by AIG executives werea. moral.b. normal.c. in the best interests of shareholders.d. unethical.e. in the best interests of the employees.

Marketing

20th Edition

ISBN:9780357033791

Author:Pride, William M

Publisher:Pride, William M

Chapter18: Personal Selling And Sales Promotion

Section18.2: Salesforce.com Sold On Stakeholder Satisfaction

Problem 1C

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Concept explainers

Introduction to Business Messages

Business messaging refers to a variety of channels via which businesses and customers can interact. SMS or text messaging is the most popular method of communication. Shipment reminders, promotional incentives, marketing offers, and scheduled appointments are all things we have dealt with. These are the types of messages we usually identify with business communication. Business messaging can take place on any digital platform where your consumers already spend some time, with the expectation that communication will be two-way. Business messaging brings comfort and simplicity to customers. Customers expect comfort from pre-sales and post-sales engagements with businesses as they do with friends and family. In addition, messaging is the favored method of contacting a firm for 66% of buyers. Here are a few examples of popular business messaging situations.

Question

_______ Some AIG executives were aware of the
financial problems the company was facing
and yet failed to reveal this information to the
public.
These actions taken by AIG executives were
a. moral.
b. normal.
c. in the best interests of shareholders.
d. unethical.
e. in the best interests of the employees.

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