a) Identify the causes of failure of the project? b) List down the issues in Arsalan’s tablet project with respect to 3-sphere model of the system management.
Arsalan has been employed in ABC College of Engineering (The College) as a faculty member
for last 10 years. Recently, he is promoted to the position of Director of Information Technology
(I.T.). The college is ranked among the top colleges in Asia in the field of Engineering. At present,
the College has enrolled 1500 full-time and 1000 evening program students. The College has been
struggling for the past 10 years to provide the facility of wireless access to its students and faculty
members.
Arsalan, instantly after getting promoted as Director I.T., started working on a project in
collaboration with 3 faculty members from his department, which involves providing all
educational material on tablets to students and switching conventional books to e-books. If the
project is successful, students would have to lease the tablets from the College for a period of one
year. Arsalan visited different colleges to learn about the system they were using, to help him to
develop his own system. In his opinion, this would benefit the students and the teachers. Students
would have to bear the cost of purchasing a tablet spread over a period of one year and would not
have to buy expensive books every semester since e-books are more cost efficient. Similarly,
teachers would not have to carry piles of books to class for every lecture and all the material would
be readily available in their tablet. Searching for a particular page or material would also be very
efficient.
Arsalan pitched this idea to his colleagues in September, 2019 and choose email as a source of
communication. However, some of the senior faculty members, including chairpersons of
Mathematics and English departments opposed this idea arguing that this would result in students
quitting the habit of book reading and also the teachers would not be comfortable with this style
of teaching. The chairperson of Computer Science department argued that students already have
laptop computers with them and asking them to purchase a new tablet would burden them. The
director overseeing evening program also argued that their students would resist a sudden increase
in the fee structure due to tablets being purchased for them.
Arsalan worked very hard for the project and was very hopeful for its success. Therefore, he was
surprised after receiving such comments and resistance from such senior members of his college.
It is February, 2020 now and the project has still not been approved. Arsalan has now accepted the
failure of his project and is trying to learn about the mistakes he made that lead to the projects’
failure.
a) Identify the causes of failure of the project?
b) List down the issues in Arsalan’s tablet project with respect to 3-sphere model of the
system management.
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