A small bank is trying to determine how many tellers toemploy. The total cost of employing a teller is $100 perday, and a teller can serve an average of 60 customersper day. On average, 50 customers arrive per day at thebank, and both service times and interarrival times areexponentially distributed. If the delay cost per customerday is $100, how many tellers should the bank hire?

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section: Chapter Questions
Problem 52P
icon
Related questions
Topic Video
Question

A small bank is trying to determine how many tellers to
employ. The total cost of employing a teller is $100 per
day, and a teller can serve an average of 60 customers
per day. On average, 50 customers arrive per day at the
bank, and both service times and interarrival times are
exponentially distributed. If the delay cost per customer
day is $100, how many tellers should the bank hire?

Expert Solution
Step 1

Service rate is the rate at which customers are being served in an organisation.

steps

Step by step

Solved in 2 steps with 1 images

Blurred answer
Knowledge Booster
Discrete Probability Distributions
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, operations-management and related others by exploring similar questions and additional content below.
Similar questions
Recommended textbooks for you
Practical Management Science
Practical Management Science
Operations Management
ISBN:
9781337406659
Author:
WINSTON, Wayne L.
Publisher:
Cengage,