The local driver's license center processes applications for driver's license renewals through the following three steps. First, thecustomer registers with the receptionist, who updates the customer's information in the database. This first step takes 2 minutes percustomer. Then, the customer visits one of two cashiers to pay the associated fees for the license renewal. This takes 8 minutes percustomer because several forms must be printed from the computer and signed by the customer. Finally, the customer visits one ofthree license processing stations where the customer's picture is taken and the license is printed. This final step takes 15 minutes percustomer.a.Assuming unlimited demand, what is the flow rate of the process incustomers per hour?(Round to nearest integer.)b.If demand is 8 customers per hour, what is the utilization of thereceptionist?C.If demand is 8 customers per hour, what is the cycle time (minutes) ofthe process?(Round your answer to 1 decimal place.)d.If the system starts empty and operates worker paced, how long doesit take to complete the processing of 10 customers?Assuming unlimited demand, what would the new flow rate be if thee. center added one server to the bottleneck resource?(Round to nearest integer.)per hourpercentminutesminutesper hour

As per Bartleby guidelines, we can only solve the first three subparts of one question at a…

Answered: a. Assuming unlimited demand, what is…

Practical Management Science

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter2: Introduction To Spreadsheet Modeling

Section: Chapter Questions

Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...

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The process for renewing a driver's license at the Archer County Courthouse is as follows. First, the clerk fills out the application; then the clerk takes the driver's picture; and finally, a typist enters the information into the computer system and processes the new license. It takes an average of 6 minutes to fill out an application, 1 minute to take a picture, and 8 minutes to process the new license. Due to county and state budget cuts, Archer County Courthouse now has only 3 clerks and 2 typists and expects to process 45 drivers/hour. What is the current labor utilization of each labor type? Do not round intermediate calculations. Round your answers to the nearest whole number. Labor utilization of clerks: (percentage) Labor utilization of typists: (percentage) The ability of the system is limited to (clerks, typists, or clerks & typists). How might the job and process design be improved? The best way to help alleviate this bottleneck is by using (better or worse) work…
The process for renewing a driver's license at the Archer County Courthouse is as follows. First, the clerk fills out the application; then the clerk takes the driver's picture; and finally, a typist enters the information into the computer system and processes the new license. It takes an average of seven minutes to fill out an application, one minute to take a picture, and nine minutes to process the new license. Due to county and state budget cuts, Archer County Courthouse now has only three clerks and two typists and expects to process 40 drivers/hour. What is the current labor utilization of each labor type? Do not round intermediate calculations. Round your answers to the nearest whole number.
The process for renewing a driver's license at the Archer County Courthouse is as follows. First, the clerk fills out the application; then the clerk takes the driver's picture; and finally, a typist enters the information into the computer system and processes the new license. It takes an average of eight minutes to fill out an application, one minute to take a picture, and eight minutes to process the new license. Due to county and state budget cuts, Archer County Courthouse now has only three clerks and two typists and expects to process 45 drivers/hour. What is the current labor utilization of each labor type? Do not round intermediate calculations. Round your answers to the nearest whole number. Labor utilization of clerks: % Labor utilization of typists: % Where is the bottleneck in this three-stage process? The ability of the system is limited to . How might the job and process design be improved? The best way to help alleviate this bottleneck is by using work practices…
The process for renewing a driver's license at the Archer County Courthouse is as follows. First, the clerk fills out the application; then the clerk takes the driver's picture; and finally, a typist enters the information into the computer system and processes the new license. It takes an average of six minutes to fill out an application, one minute to take a picture, and nine minutes to process the new license. Due to county and state budget cuts, Archer County Courthouse now has only three clerks and three typists and expects to process 44 drivers/hour. What is the current labor utilization of each labor type? Do not round intermediate calculations. Round your answers to the nearest whole number. Labor utilization of clerks: % Labor utilization of typists: % Where is the bottleneck in this three-stage process? The ability of the system is limited to . How might the job and process design be improved? The best way to help alleviate this bottleneck is by using work practices and…
An enterprising student has set up an internship clearinghouse for business students. Each student who uses the service fills out a form and lists up to 10 companies that he or she would like to have contacted. The clearinghouse has a choice of two methods to use for processing the forms. The traditional method requires about 20 minutes to reviewthe form and arrange the information in the proper order for processing. Once this setup is done, it takes only two minutes per company requested to complete the processing. The other alternative uses an optical scan/retrieve system, which takes only a minute to prepare but requires five minutes per company for completing the processing. If it costsabout the same amount per minute for processing with either of the two methods, when should each be used? (Answer in Appendix D)
Cubway, the sandwich shop, is run by Jim, Tim and Kim. When a customer arrives, Jim spends 5 minutes taking order from the customer. After this, Tim prepares bread and Kim prepares filling for the order. These activities are performed in parallel, and take 6 and 12 minutes respectively. Jim then assembles the bread and filling, which takes 4 minutes of his time. Finally, Tim spends 1 minutes in delivering the order and taking payment. What is maximum number of sandwiches Cubway can make per hour? (In other words, what is the capacity of the process in sandwiches per hour?)
Judy’s Cake Shop makes fresh cakes to customer orders. After receiving the order by Judy’s assistant, which takes 2 minutes, Judy then takes 8 minutes tomix the ingredients for the cake and loads a cake pan for baking. Then the cake is put into the oven for 30 minutes. The oven can hold three cakes at one time. When the cake is taken out of the oven, it is cooled for 1 hour. The assistant then takes 2 minutes to pack the cake for pickup and bills the customer, which takes 3 minutes.a. What is the capacity of the process, and what is the bottleneck?b. What is the throughput time for a typical cake?c. If on average five orders are taken per hour, how many cakes are there in the process (on average)?
Consider the example of the three-step process. The first step takes 20 minutes/unit, the second step takes 10 minutes/unit, and the third step takes 15 minutes/unit. Eachstep is staffed by one worker. What is the labor content of the process?
In each of the following, name the term defined or answer the question. Answers are listed at the bottom.1. This is a part of an organization that takes inputs and transforms them into outputs.2. This is the ratio of the time that a resource is activated relative to the time it is available for use.3. This is when one or more activities stop because of a lack of work.4. This is when activity stops because there is no place to put the work that was just completed.5. This is a step in a process that is the slowest compared to the other steps. This step limits the capacity of the process.6. What is the difference between McDonald’s old and current processes?7. This refers to the fixed timing of the movement of items through a process.
The first day of basic training at the Air Force Academy is quite a sight, with 1500 cadets being processed in. This involves getting haircuts, uniforms, room assignments, and a mountain of paperwork. At the Uniform Fitting station, the worker takes the measurements on the cadet (which takes about 2 minutes), then retrieves shirts, pants and hats in his/her size (which takes about 2 minutes), waits for the cadet to try on the pants (which takes about 1 minute) and then marks the pants for hemming (which takes about 1 minute). The in-processing takes place from 8 AM to 5 PM with an hour off for lunch (8 hours). __________2a. How many cadets can a single worker fit for uniforms on that hectic day? __________2b. How many workers would be needed to fit 1601 cadets in one day, if everyone works at full capacity?
The relationship between time and units in a process is called what?
William Beebe owns a small shoe store. He has 10 pairs of shoes that requireresoling and polishing. He has a machine that can resole one pair of shoes at atime, and the time required for the operation varies with the type and condition of theshoe and the type of sole that is used. Shoes are polished on a machine dedi-cated tothis purpose as well, and polishing is always done after resoling. His assistant generally does the polishing while Mr. Beebe does the resoling. The resoling and polishingtimes (in minutes) are Shoes Resoling Time Polishing Time1 14 32 28 13 12 24 6 55 10 106 14 67 4 128 25 89 15 510 10 5In what order should the shoes be repaired in order to minimize the total makespanfor these 10 jobs?

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