Question
Asked Mar 12, 2019
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As an IT manager, how would you resolve this sensitive issue with the employees who are oppesed to the implementation of the new ERP system. 

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Expert Answer

Step 1

Ways to overcome resistance from employees who are opposing the implementation of new ERP system:

  • The development and implementation of new ERP systems is one of the most challenging aspect for an organization to carry out. ERP brings out transparency about the majority of critical activities of the organization. But, implementing an ERP system will face resistance from employees.
  • There are many situations where the implementation of an ERP system failed poorly due to resistance from employees. But, organizations can successfully overcome these resistances to smoothly implement the ERP system by following some aspects in their course of action to tackle the issue.
Step 2

Course of action:

  • Planning is the most important stage where the ERP implementation from the beginning till the last possible phase is well thought out. The organization cannot go ahead without clarity in how they are going to perform the transition. The organization must inform the workforce well in advance so that the employees will make themselves ready to face the change.
  • The organizatio...

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