Based on our Starbucks analysis report, 4 out of every 20 drinks are returned because of a customer complaint and 16/20 are not returned.  Starbucks makes $4 on a typical drink not returned (probability of 16/20), but loses -$6 (probability of 4/20) when a drink is returned because the employee has to re-make it.  What is the Expected Value of this problem and are they going to make a profit? i will like

College Algebra
10th Edition
ISBN:9781337282291
Author:Ron Larson
Publisher:Ron Larson
Chapter8: Sequences, Series,and Probability
Section8.7: Probability
Problem 11ECP: A manufacturer has determined that a machine averages one faulty unit for every 500 it produces....
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Based on our Starbucks analysis report, 4 out of every 20 drinks are returned because of a customer complaint and 16/20 are not returned.  Starbucks makes $4 on a typical drink not returned (probability of 16/20), but loses -$6 (probability of 4/20) when a drink is returned because the employee has to re-make it.  What is the Expected Value of this problem and are they going to make a profit?

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