Classifying responsibility centers Each of the following managers works for a national chain of hotels and has been given certain decision-making authority. Classify each of the managers according to the type of responsibility center he or she probably manages. a. Manager of the Central Reservation Office b. Managers of various corporate—owned hotel locations c. Managers of the Northeast and Southeast Corporate Divisions d. Manager of the Housekeeping Department at one hotel e. Manager of the complimentary breakfast buffet at one hotel

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Chapter12: Balanced Scorecard And Other Performance Measures
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Classifying responsibility centers

Each of the following managers works for a national chain of hotels and has been given certain decision-making authority. Classify each of the managers according to the type of responsibility center he or she probably manages.

a. Manager of the Central Reservation Office

b. Managers of various corporate—owned hotel locations

c. Managers of the Northeast and Southeast Corporate Divisions

d. Manager of the Housekeeping Department at one hotel

e. Manager of the complimentary breakfast buffet at one hotel

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