Company X has 10 employees, each placing an average of 20 minutes of long-distance calls per day. The average call lasts 5 minutes. It has been determined that 20% of the calls are made during busy hour. A total of 4 external phone lines are used to place the pool of calls. Calculate the traffic flow in Erlang during the busy hour.

Company X has 10 employees, each placing an average of 20 minutes of long-distance calls per day. The average call lasts 5 minutes. It has been determined that 20% of the calls are made during busy hour. A total of 4 external phone lines are used to place the pool of calls. Calculate the traffic flow in Erlang during the busy hour.

Linear Algebra: A Modern Introduction

4th Edition

ISBN:9781285463247

Author:David Poole

Publisher:David Poole

Chapter2: Systems Of Linear Equations

Section2.4: Applications

Problem 28EQ

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