Consider how computer and mobile device users could react to software and app failures. What can customers do to avoid such annoyances? You're unhappy with a software or programme issue. How would you react? Why don't you tell us what actions you made to correct the situation?

Principles of Information Systems (MindTap Course List)
13th Edition
ISBN:9781305971776
Author:Ralph Stair, George Reynolds
Publisher:Ralph Stair, George Reynolds
Chapter10: Knowledge Management And Specialized Information Systems
Section: Chapter Questions
Problem 1CTQ2
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Consider how computer and mobile device users could react to software and app failures.
What can customers do to avoid such annoyances?
You're unhappy with a software or programme issue.
How would you react?
Why don't you tell us what actions you made to correct the situation?
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