Consider the scenario where the hacker makes a phone call to the customer and trying to pretend that he or she is an employee of Gmail and convincing the customer to reveal the information such as a mail id, password and other information to gain an access to their email account. One of the customers gave such details to this hacker by trusting him as an employee of the Gmail. After a few weeks, some unwanted mail are sent from the customer’s email account. Immediately, the customer reported to the Gmail and the Gmail found that his account has been hacked by the hacker. a) From the above scenario, identify the name of the attack, type of the attack. Justify your answer. b) Explain the attack identified in question (a). c) How to prevent the attack identified in question (a)?

Management Of Information Security
6th Edition
ISBN:9781337405713
Author:WHITMAN, Michael.
Publisher:WHITMAN, Michael.
Chapter2: Compliance: Law And Ethics
Section: Chapter Questions
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Consider the scenario where the hacker makes a phone call to the customer and trying to pretend that he or she is an employee of Gmail and convincing the customer to reveal the information such as a mail id, password and other information to gain an access to their email account. One of the customers gave such details to this hacker by trusting him as an employee of the Gmail. After a few weeks, some unwanted mail are sent from the customer’s email account. Immediately, the customer reported to the Gmail and the Gmail found that his account has been hacked by the hacker. a) From the above scenario, identify the name of the attack, type of the attack. Justify your answer. b) Explain the attack identified in question (a). c) How to prevent the attack identified in question (a)?
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