Considering the impact service can have on retention, do you agree that customer-centric companies are more profitable, Justify your answer with at least three reasonings?
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- Considering the impact service can have on retention, do you agree that customer-centric companies are more profitable, Justify your answer with at least three reasons?Do you feel that customer-centric firms are more lucrative as a result of the influence that service may have on retention? Kindly offer at least three justifications for your response.Do you feel that customer-centric firms are more lucrative, given the influence that service may have on retention? Kindly justify your response with at least three reasons.
- Is it your opinion that customer-centric organizations generate more revenue, given the potential influence that service has on customer retention? Give me at least three justifications for your response.Do you think that customer-focused companies are more lucrative given the potential influence that service may have on customer retention? Please include at least three justifications for your response.Is it your opinion that the effect of good customer service on repeat business makes organizations that focus on their clients more successful? If you're going to respond, please include at least three supporting details.
- Is there any possible downside to using a business-to-customer model? Explain.Propose a customer segmentation model using FFC entity to promote customers with the appropriate rewards defined for each segment and and extend your designHow does the industry in which a firm operates or the actions of its competitors affect your recommendation? (Hint: Would your recommendation differ if Provident was a health services organization?)
- Use as few words as necessary to describe what a "balanced scorecard" is. How does it relate to the functioning of a business?Please explain briefly. 1. How may the marketing concept be explained? Is it applicable to an engineering firm? 2. How may the engineer manager meet the threat of a competitor’s product? 3. How may the engineer manager convince the buyer or client to patronize the firm?