Currently, our team makes scheduled check-in calls to customers after they go under contract with the Partner Agent we’ve matched them with. These calls serve three purposes: Receiving feedback on the performance of the agent with the customer, and intervening if there are any issues. Pitching the customer on our Friends & Family referral plan, in which they can receive a $200 Amazon gift card for referring a customer who sells with Clever. Encouraging the customer to leave us a five star review. Instead of calling the customer after their transaction goes under contract, we could call them after their transaction closes. This means calling them when the transaction is 100% finalized, instead of when it is near the finish line but not quite complete (under contract) What do you see as the pros and cons of calling the customer at under contract versus after closing, taking into account the three goals stated above? How would you go about testing the success of calling at under contract versus after closing?
Critical Path Method
The critical path is the longest succession of tasks that has to be successfully completed to conclude a project entirely. The tasks involved in the sequence are called critical activities, as any task getting delayed will result in the whole project getting delayed. To determine the time duration of a project, the critical path has to be identified. The critical path method or CPM is used by project managers to evaluate the least amount of time required to finish each task with the least amount of delay.
Cost Analysis
The entire idea of cost of production or definition of production cost is applied corresponding or we can say that it is related to investment or money cost. Money cost or investment refers to any money expenditure which the firm or supplier or producer undertakes in purchasing or hiring factor of production or factor services.
Inventory Management
Inventory management is the process or system of handling all the goods that an organization owns. In simpler terms, inventory management deals with how a company orders, stores, and uses its goods.
Project Management
Project Management is all about management and optimum utilization of the resources in the best possible manner to develop the software as per the requirement of the client. Here the Project refers to the development of software to meet the end objective of the client by providing the required product or service within a specified Period of time and ensuring high quality. This can be done by managing all the available resources. In short, it can be defined as an application of knowledge, skills, tools, and techniques to meet the objective of the Project. It is the duty of a Project Manager to achieve the objective of the Project as per the specifications given by the client.
Currently, our team makes scheduled check-in calls to customers after they go under contract with the Partner Agent we’ve matched them with. These calls serve three purposes:
Receiving feedback on the performance of the agent with the customer, and intervening if there are any issues. Pitching the customer on our Friends & Family referral plan, in which they can receive a $200 Amazon gift card for referring a customer who sells with Clever. Encouraging the customer to leave us a five star review.
Instead of calling the customer after their transaction goes under contract, we could call them after their transaction closes. This means calling them when the transaction is 100% finalized, instead of when it is near the finish line but not quite complete (under contract)
What do you see as the pros and cons of calling the customer at under contract versus after closing, taking into account the three goals stated above? How would you go about testing the success of calling at under contract versus after closing?
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