Comprehensive Medical Assisting: Administrative and Clinical Competencies (MindTap Course List)
6th Edition
ISBN:9781305964792
Author:Wilburta Q. Lindh, Carol D. Tamparo, Barbara M. Dahl, Julie Morris, Cindy Correa
Publisher:Wilburta Q. Lindh, Carol D. Tamparo, Barbara M. Dahl, Julie Morris, Cindy Correa
Chapter4: Therapeutic Communication Skills
Section: Chapter Questions
Problem 1CR
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Question
Demonstrate qualities, behaviors, and communication techniques of professional communication while interacting with patients ?
Expert Solution
Introduction
The nursing process generally involves a number of approaches that aid in caring for a patient. The five major phases of a nursing process includes assessment, diagnosis, planning, implementation, and evaluation.
The six Cs that a nurse should possess for providing care includes care, compassion, competence, communication, courage and commitment. Communication in nursing refers to interaction between the nurse and the patient. It is classified into verbal and non-verbal communication. Effective communication is necessary in building relationships in the working environment.
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