e Stylish Hair Salon has three stylists that provide services to women. After checking in with the receptionist, which takes an average of one minute, the customer's hair is washed, dried, and styled taking an average of 25 minutes. The payment takes 3 minutes and is also performed by the receptionist. a. What is the capacity of the process and what is the bottleneck? b. Whatis the average throughput time, and if the average flow rate is five customers per hour, what is the average number of customers in the system? c. If the input to the system is random, what will happen as the flow rate approaches the capacity

Practical Management Science
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ISBN:9781337406659
Author:WINSTON, Wayne L.
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Chapter2: Introduction To Spreadsheet Modeling
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The Stylish Hair Salon has three stylists that 
provide services to women. After checking in 
with the receptionist, which takes an average of one minute, the customer's hair is washed, dried, and styled taking an average of 25 minutes. The 
payment takes 3 minutes and is also performed by the receptionist. 
a. What is the capacity of the process and what is 
the bottleneck? 
b. Whatis the average throughput time, and if the 
average flow rate is five customers per hour, what is the average number of customers in the 
system? 
c. If the input to the system is random, what will 
happen as the flow rate approaches the capacity

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