Examples of the user touchpoints include: Select one: a. Transaction Points b. Service Points c. All other answers are correct. d. Information Points

Principles of Information Systems (MindTap Course List)
12th Edition
ISBN:9781285867168
Author:Ralph Stair, George Reynolds
Publisher:Ralph Stair, George Reynolds
Chapter10: Information And Decision Support Systems
Section: Chapter Questions
Problem 1DQ3
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Examples of the user touchpoints include:
Select one:
a. Transaction Points
b. Service Points
c. All other answers are correct.
d. Information Points
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