Global-Travel, an on-line reservation system Global-Travel is an airline that sells all its tickets through an on-line system on the Internet. Prospective travellers register their details by filling in the form available on the company's web site. Once a registration has been confirmed as valid, the travellers can proceed by selecting the destination to which they wish to travel, the date of travel, and the type of ticket they wish to purchase. Only those of destinations to which Global-Travel flies appear on the list of destinations for customers to choose from. Once a destination has been selected, the date box displays only those days of the week on which Global-Travel flies to the selected destination. Once all ticket details are entered, the customer submits the details to the systems by clicking on the appropriate button. The system responds by either accepting the reservation or rejecting it. If a reservation is rejected, the system displays the reason (e.g., no available places on the specified date or no places available on the specified date for the selected type of ticket). The customer may then choose to change the date of travel, upgrade his/her ticket or abandon the reservation. If a reservation is accepted, the system prompts the traveller to proceed to the payment section to purchase the ticket or reserve it for 24 hours. Global-Travel web site has a secure server and accepts payments by most credit and debit cards. Once the traveller completes the payment section, the system displays the details of the purchased ticket and requests the traveller to check the details and confirm or abandon purchase by clicking on the appropriate button. The marketing department at Global Travel has another information system that is linked to the online site and monitors sales of tickets on all flights. It uses this information to frequently display various promotions and special offers on the site. The accounting department system is also linked to the online site and receives all payment information. 1.1 Examine the feedback loops in the system and assess how they impact the system's input and output from the perspective of a potential traveller.
Global-Travel, an on-line reservation system
Global-Travel is an airline that sells all its tickets through an on-line system on the Internet. Prospective travellers register their details by filling in the form available on the company's web site. Once a registration has been confirmed as valid, the travellers can proceed by selecting the destination to which they wish to travel, the date of travel, and the type of ticket they wish to purchase. Only those of destinations to which Global-Travel flies appear on the list of destinations for customers to choose from. Once a destination has been selected, the date box displays only those days of the week on which Global-Travel flies to the selected destination.
Once all ticket details are entered, the customer submits the details to the systems by clicking on the appropriate button. The system responds by either accepting the reservation or rejecting it. If a reservation is rejected, the system displays the reason (e.g., no available places on the specified date or no places available on the specified date for the selected type of ticket). The customer may then choose to change the date of travel, upgrade his/her ticket or abandon the reservation.
If a reservation is accepted, the system prompts the traveller to proceed to the payment section to purchase the ticket or reserve it for 24 hours. Global-Travel web site has a secure server and accepts payments by most credit and debit cards. Once the traveller completes the payment section, the system displays the details of the purchased ticket and requests the traveller to check the details and confirm or abandon purchase by clicking on the appropriate button.
The marketing department at Global Travel has another
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