i) Comment on the performance. ii) Propose suggestion to improve.

Survey of Accounting (Accounting I)
8th Edition
ISBN:9781305961883
Author:Carl Warren
Publisher:Carl Warren
Chapter1: The Role Of Accounting In Business
Section: Chapter Questions
Problem 1.4.2MBA: Return on assets The following data (in millions) were adapted from recent financial statements of...
icon
Related questions
Question
Question 3
You have been presented with the following information :
Customer Perspective
Actual Performance
$6.5 mil
Targets
a. Total Sales
$ 10 mil
b. No. of Stock Returns
10
20
Internal Business Perspective
a. Maintenance Costs
b. No of Workers (production)
Targets
$200k
Actual Performance
$50k
30
15
Financial Perspective
Actual Performance
Targets
$4mil
a. Net Profit
$1mil
b. Asset Turnover ratio
15 times
20 times
Innovation & Growth Perspective
Targets
$100k
Actual Performance
$20k
a. Training Costs
b. No of Staff (Marketing)
20
12
Other information obtained are customers are frequently complaining and cancelling orders and
machines breakdowns.
Required :
i) Comment on the performance.
ii) Propose suggestion to improve.
Transcribed Image Text:Question 3 You have been presented with the following information : Customer Perspective Actual Performance $6.5 mil Targets a. Total Sales $ 10 mil b. No. of Stock Returns 10 20 Internal Business Perspective a. Maintenance Costs b. No of Workers (production) Targets $200k Actual Performance $50k 30 15 Financial Perspective Actual Performance Targets $4mil a. Net Profit $1mil b. Asset Turnover ratio 15 times 20 times Innovation & Growth Perspective Targets $100k Actual Performance $20k a. Training Costs b. No of Staff (Marketing) 20 12 Other information obtained are customers are frequently complaining and cancelling orders and machines breakdowns. Required : i) Comment on the performance. ii) Propose suggestion to improve.
Expert Solution
steps

Step by step

Solved in 2 steps

Blurred answer
Knowledge Booster
Cost management
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, accounting and related others by exploring similar questions and additional content below.
Similar questions
Recommended textbooks for you
Survey of Accounting (Accounting I)
Survey of Accounting (Accounting I)
Accounting
ISBN:
9781305961883
Author:
Carl Warren
Publisher:
Cengage Learning
EBK CFIN
EBK CFIN
Finance
ISBN:
9781337671743
Author:
BESLEY
Publisher:
CENGAGE LEARNING - CONSIGNMENT
Cornerstones of Financial Accounting
Cornerstones of Financial Accounting
Accounting
ISBN:
9781337690881
Author:
Jay Rich, Jeff Jones
Publisher:
Cengage Learning
Entrepreneurial Finance
Entrepreneurial Finance
Finance
ISBN:
9781337635653
Author:
Leach
Publisher:
Cengage
Corporate Financial Accounting
Corporate Financial Accounting
Accounting
ISBN:
9781305653535
Author:
Carl Warren, James M. Reeve, Jonathan Duchac
Publisher:
Cengage Learning
Corporate Fin Focused Approach
Corporate Fin Focused Approach
Finance
ISBN:
9781285660516
Author:
EHRHARDT
Publisher:
Cengage