In general, how can the understanding of the POB constructs help overcome the list of problems presented in the case? How can the manager of a unit consisting of mostly older, computer anxious, if not illiterate, employees who were very effective under the old system use positive resources to make a more successful transition to a new, technologically sophisticated operating system?
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In general, how can the understanding of the POB constructs help overcome the list of problems presented in the case? How can the manager of a unit consisting of mostly older, computer anxious, if not illiterate, employees who were very effective under the old system use positive resources to make a more successful transition to a new, technologically sophisticated operating system?
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- Even though technology has improved the internal control structure of a company, a supervisor cannot depend totally on technology. Discuss other internal controls a supervisor needs to implement to ensure a strong structure.The level of day-to-day department activity in advanced technology systems is significantly lower than that of basic technology systems. Are these departments no longer necessary?Consider the following dialogue between a systems professional, Joe Pugh, and a manager of a department tar- geted for a new information system, Lars Meyer:Pugh: The way to go about the analysis is to first examine the old system, such as reviewing key documents and observing the workers performing their tasks. Then we can determine which aspects are working well and which should be preserved. Meyer: We have been through these types of projects before and what always ends up happening is that we do not get the new system we are promised; we get a modified version of the old system.Pugh: Well, I can assure you that will not happen this time. We just want a thorough understanding of what is working well and what is not.Meyer: I would feel much more comfortable if we first started with a list of our requirements. We should spend some time up front determining exactly what we want the system to do for my department. Then, you systems people can come in and determine what portions to…
- Systems Analysis Consider the following dialogue between a systems professional, Joe Pugh, and a manager of a department targeted for a new information system, Lars Meyer: Pugh: The way to go about the analysis is to first examine the old system, such as reviewing key documents and observing the workers perform their tasks. Then we can determine which aspects are working well and which should be preserved. Meyer: We have been through these types of projects before and what always ends up happening is that we do not get the new system we are promised; we get a modified version of the old system. Pugh: Well, I can assure you that will not happen this time. We just want a thorough understanding of what is working well and what is not. Meyer: I would feel much more comfortable if we first started with a list of our requirements. We should spend some time up-front determining exactly what we want the system to do for my department. Then you systems people can come in and determine what…COMMUNICATIONS Before the mid-1970s, systems programmers and businesspeople (including accountants) did not communicate well with one another. The programmers were critized for using too much jargon, and the businesspeople were criticized for not adequately expressing their needs. Efforts have been made to overcome this communication gap, but room for impprovement still exixts. What problems do you think may result from this communication gap? What can you do to help further close the gap when you enter the workforce?The Chief Information Officer (CIO) and the Managing Director (MD) of Illustrious Limited recently had the following conversation regarding thedevelopment of a new information system for the company: CIO: The way to go about the analysis is to first examine the old system, such as reviewing key documents and observing the workers performing their tasks. Then we can determine which aspects are working well and which should be preserved. MD: We have been through these types of projects before, and what always ends up happening is that we do not get the new system we are promised. Instead we get a modified version of the old system. CIO: I can assure you that will not happen this time. My team just want a thorough understanding of what is working well and what is not. MD: I would feel much more comfortable if we first started with a list of our requirements. We should spend more time in determining what exactly we want the system to do upfront. Then your team can come in and determine…
- The Chief Information Officer (CIO) and the Managing Director (MD) of Illustrious Limited recently had the following conversation regarding thedevelopment of a new information system for the company: CIO: The way to go about the analysis is to first examine the old system, such as reviewing key documents and observing the workers performing their tasks. Then we can determine which aspects are working well and which should be preserved. MD: We have been through these types of projects before, and what always ends up happening is that we do not get the new system we are promised. Instead we get a modified version of the old system. CIO: I can assure you that will not happen this time. My team just want a thorough understanding of what is working well and what is not. MD: I would feel much more comfortable if we first started with a list of our requirements. We should spend more time in determining what exactly we want the system to do upfront. Then your team can come in and determine…Which of the following statements is TRUE about designing, creating, and implementing a new business process?*Technology may change during the development process.*Computer simulation of alternative processes is inexpensive.*Process changes that don’t work can be undone easily.*Resolution of implementation problems is easier for enterprise processes.Which is a disadvantage of an enterprise resource planning (ERP) system? Helps companies adjust to changes. Can replace separate software systems. Can reduce operating costs. Implementation requires a large commitment of time and people.
- Which of the following is the most important factor in planning for a system change? a. Having an auditor as a member of the design team. b. Using state-of-the-art techniques. c. Concentrating on software rather than hardware. d. Involving top management and people who use the system. e. Selecting a user to lead the design team.Describe ways that system theory can help you implement an OD intervention. Assume an organization wants to give more power or decision-making authority to lower level employees. Describe one intervention that might be useful for achieving the objective. Assume an organization conducted a workshop on customer service. The goal was to improve the customers experience. Describe one way you might be able to evaluate the interventionImagine that your business hired a manager who was not from your country, therefore was unfamiliar with the way things were done. The manager has an introductory meeting with the team and has asked that you help with learning the operations as quickly as possible. A co-worker suggested that in order to get started, the manager should look at the systems documentation. Why do you think your co-worker suggested this and why did he or she not offer to explain it to the new manager?