In light of Don Norman's idea of 'user problems,' we'll talk about how to utilize formative assessment to solve user concerns and improve online application usability.

Principles of Information Systems (MindTap Course List)
12th Edition
ISBN:9781285867168
Author:Ralph Stair, George Reynolds
Publisher:Ralph Stair, George Reynolds
Chapter13: Systems Development: Construction, Integration And Testing, Implementation, Operation And Maintenance, And Disposal
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In light of Don Norman's idea of 'user problems,' we'll talk about how to utilize formative assessment to solve user concerns and improve online application usability.

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