In the event that a user calls the help desk and says, "My computer won't boot," the technician should be prepared with a list of four pertinent investigative questions to ask.

A+ Guide to Hardware (Standalone Book) (MindTap Course List)
9th Edition
ISBN:9781305266452
Author:Jean Andrews
Publisher:Jean Andrews
Chapter3: All About Motherboards
Section: Chapter Questions
Problem 17RB
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In the event that a user calls the help desk and says, "My computer won't boot," the technician should be prepared with a list of four pertinent investigative questions to ask.

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