key issues of information systems

Database System Concepts
7th Edition
ISBN:9780078022159
Author:Abraham Silberschatz Professor, Henry F. Korth, S. Sudarshan
Publisher:Abraham Silberschatz Professor, Henry F. Korth, S. Sudarshan
Chapter1: Introduction
Section: Chapter Questions
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Discuss some of the key issues of information systems to be aware of and the best practices to mitigate them.

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The following key issues that found in the information systems:

  • Ethical and security issues

The attackers or unauthorized users can gain illegal access to confidential information such as bank details or credit card details of customers that can cause economic loss to a business. Viruses or malware can harm the system's functionality which results in unexpected behavior.

  • Managing changes in technology

Implementation of new technology is always required to upgarde the current information system. Sometimes, it seems to be stressful that is how staff interact or adopt new technology.

  • Weak back-up plans

Sometimes the system fails and data can not be recoverable due to poor back-up strategies. It usually happens when the IT staff takes longer hours or days to handle routine tasks like installation and deployment of hardware, monitoring, and updating the information systems.

  • Unskilled IT staff

Technical problems in a system resolve only when you have skilled staff with the required expertise. Insufficient IT staff can lead to many problems instead of finding solutions in an information system.

  • Meeting user expectations.

The functionality delivered by the system must meet customer requirements. The success or failure of a system is evaluated by checking whether the delivered product is up to the user's expectation or not. 

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