Match the term in the left column with its definition in the right column. 1. CRM system a. Document used to authorize reducing the balance in a customer account 2. Open-invoice method b. Process of dividing customer account master file into subsets and preparing invoices for one subset at a time 3. Credit memo c. System that integrates EFT and EDI information 4. Credit limit d. System that contains customer-related data organized in a manner to facilitate customer service, sales, and retention 5. Cycle billing e. Electronic transfer of funds 6. FEDI f. Method of maintaining accounts receivable that generates one payment for all sales made the previous month

Pkg Acc Infor Systems MS VISIO CD
10th Edition
ISBN:9781133935940
Author:Ulric J. Gelinas
Publisher:Ulric J. Gelinas
Chapter7: Controlling Information Systems: Introduction To Enterprise Risk Management and Internal Control
Section: Chapter Questions
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12.1 Match the term in the left column with its definition in the right column.
1. CRM system
a. Document used to authorize reducing the
balance in a customer account
2. Open-invoice method
b. Process of dividing customer account master
file into subsets and preparing invoices for one
subset at a time
3. Credit memo
C. System that integrates EFT and EDI
information
4. Credit limit
d. System that contains customer-related data
organized in a manner to facilitate customer
service, sales, and retention
5. Cycle billing
e. Electronic transfer of funds
6. FEDI
f. Method of maintaining accounts receivable that
generates one payment for all sales made the
previous month
Transcribed Image Text:12.1 Match the term in the left column with its definition in the right column. 1. CRM system a. Document used to authorize reducing the balance in a customer account 2. Open-invoice method b. Process of dividing customer account master file into subsets and preparing invoices for one subset at a time 3. Credit memo C. System that integrates EFT and EDI information 4. Credit limit d. System that contains customer-related data organized in a manner to facilitate customer service, sales, and retention 5. Cycle billing e. Electronic transfer of funds 6. FEDI f. Method of maintaining accounts receivable that generates one payment for all sales made the previous month
7. Remittance advice
g. Method of maintaining customer accounts that
generates payments for each individual sales
transaction
8. Lockbox
h. Maximum possible account balance for a
customer
9. Back order
i. Electronic invoicing
10. Picking ticket
i. Post Office box to which customers send
Payments
k. Document used to indicate stockouts exist
1. Document used to establish responsibility for
shipping goods via a third party
m. Document that authorizes removal of merchan-
dise from inventory
n. Turnaround document returmed by customers
with payments
11. Bill of lading
Transcribed Image Text:7. Remittance advice g. Method of maintaining customer accounts that generates payments for each individual sales transaction 8. Lockbox h. Maximum possible account balance for a customer 9. Back order i. Electronic invoicing 10. Picking ticket i. Post Office box to which customers send Payments k. Document used to indicate stockouts exist 1. Document used to establish responsibility for shipping goods via a third party m. Document that authorizes removal of merchan- dise from inventory n. Turnaround document returmed by customers with payments 11. Bill of lading
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