Most sites have no service definition and rely on an informal or ad hoc definition. Why do they do so? How is it possible to have a service without a definition?

Principles of Information Systems (MindTap Course List)
12th Edition
ISBN:9781285867168
Author:Ralph Stair, George Reynolds
Publisher:Ralph Stair, George Reynolds
Chapter7: The Internet, Web, Intranets, And Extranets
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Most sites have no service definition and rely on an informal or ad hoc definition. Why do they do so? How is it possible to have a service without a definition?

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