of proposed solution USER Request Form [Type input] Find Lease [Common Problems Store] Document Problem [Lease Store] Submit Request [Request Store] Phone Camera

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
Problem 1CE
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DFD of proposed solution
USER
Request Form
[Type input]
Find Lease
Document Problem
Submit Request
[Lease Store]
Common Problems Store]
[Request Store]
Phone
Camera
Transcribed Image Text:DFD of proposed solution USER Request Form [Type input] Find Lease Document Problem Submit Request [Lease Store] Common Problems Store] [Request Store] Phone Camera
RED-FEATHER Apartment Holdings Inc.
Project Scope Statement
General Project Information
Project Name: Maintenance Reporting Mobile App Implementation
Sponsor: Duha Sami- Exec Dir of Bus Operations/Maint
Project Manager: Nina Cooper, FTS
Project Objectives:
Project Description:
Provide RED-FEATHER Apartment holdings with a mobile app solution or acquire one. Make a
web application that allows users to send service requests straight to the maintenance
database application. Allow a lease holder lookup to locate the submitter and the
appropriate building or apartment.
Prepared by: Nina Cooper, FTS
Business Benefits:
The project is to solve the pressing operational need for RED-FEATHER Apartment holdings to
have an updated maintenance request reporting method. The existing method, which
involves phone conversations, emails, and paper forms, has resulted in misunderstandings
and unfavorable comments on the internet. The suggested remedy entails creating or
acquiring a mobile application that relates to a web application so that student liaisons can
make requests on renters' behalf.
Date: September 20, 2020
Improved communication and efficiency in reporting maintenance issues
Reduction in negative online feedback and potential legal actions
Enhanced customer satisfaction and relationship management
Project Deliverables:
Estimated Project Duration: Three to six months
Mobile app for reporting maintenance requests
Integrated web ap for direct submission to the maintenance database
Lease holder lookup functionality of who submitted and apartment/building it is coming from
Mechanism to address urgency in maintenance requests
Transcribed Image Text:RED-FEATHER Apartment Holdings Inc. Project Scope Statement General Project Information Project Name: Maintenance Reporting Mobile App Implementation Sponsor: Duha Sami- Exec Dir of Bus Operations/Maint Project Manager: Nina Cooper, FTS Project Objectives: Project Description: Provide RED-FEATHER Apartment holdings with a mobile app solution or acquire one. Make a web application that allows users to send service requests straight to the maintenance database application. Allow a lease holder lookup to locate the submitter and the appropriate building or apartment. Prepared by: Nina Cooper, FTS Business Benefits: The project is to solve the pressing operational need for RED-FEATHER Apartment holdings to have an updated maintenance request reporting method. The existing method, which involves phone conversations, emails, and paper forms, has resulted in misunderstandings and unfavorable comments on the internet. The suggested remedy entails creating or acquiring a mobile application that relates to a web application so that student liaisons can make requests on renters' behalf. Date: September 20, 2020 Improved communication and efficiency in reporting maintenance issues Reduction in negative online feedback and potential legal actions Enhanced customer satisfaction and relationship management Project Deliverables: Estimated Project Duration: Three to six months Mobile app for reporting maintenance requests Integrated web ap for direct submission to the maintenance database Lease holder lookup functionality of who submitted and apartment/building it is coming from Mechanism to address urgency in maintenance requests
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