One of the calls comes from a 32-year-old patient who states the doctor saw her three months ago and prescribed zolpidem, a medication for insomnia. The patient would like to obtain a refill for the medication even though she does not have an appointment scheduled. What should Laura do? What kind of controlled substances can a medical assistant call in to a pharmacy? How can you identify a controlled substance just by looking at the label of a medication? Which agency enforces proper use of controlled substances?

Principles Of Pharmacology Med Assist
6th Edition
ISBN:9781337512442
Author:RICE
Publisher:RICE
Chapter10: Medication Administration Essentials
Section: Chapter Questions
Problem 10RQ
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According to the Controlled Substances Act of 1970, which is enforced by the Drug Enforcement Administration, substances are classified into 5 schedules according to their potential of producing abuse or dependence. The distribution of these substances to patients is heavily controlled. In fact, some of them are not even approved for human use. It is necessary to book an appointment with a physician in order to be prescribed these medications for the first time. Depending on the medication, a patient might have to visit the physician again to get a refill. Laura Lee is a CMA (AAMA) certified medical assistant working at a family practice. Today, she was assigned to answer the phone. One of the calls comes from a 32-year-old patient who states the doctor saw her three months ago and prescribed zolpidem, a medication for insomnia. The patient would like to obtain a refill for the medication even though she does not have an appointment scheduled. What should Laura do? What kind of controlled substances can a medical assistant call in to a pharmacy? How can you identify a controlled substance just by looking at the label of a medication? Which agency enforces proper use of controlled substances?
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