Question 4 (Part B a-c) A petrol station in the capital Kingstown has a single pump manned by one attendant. Vehicles arrive at the rate of 20 customers per hour and petrol filling takes 2 minutes on an average. Assume the arrival rate is Poisson probability distribution and service rate is exponentially distributed. Arrivals tend to follow a Poisson distribution, and service times  tend to be exponential. The attendant is paid $10 per hour, but because of lost goodwill and sales, station loses about $15 per hour of customer time spent waiting for the attendant to service and order. The Petrol station is considering adding a second pump with an attendant to service customers. The station would pay that person the same $10 per hour. What is the probability that no customers are in the system (Po)? b. What is the average number of customers waiting for service (Lq)? c. What is the average number of customers in the system (L)? SHOW ALL WORKINGS

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Chapter1: Combinatorial Analysis
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Question 4 (Part B a-c)
A petrol station in the capital Kingstown has a single pump manned by one attendant. Vehicles arrive at the rate of 20 customers per hour and petrol filling takes 2 minutes on an average. Assume the arrival rate is Poisson probability distribution and service rate is exponentially distributed. Arrivals tend to follow a Poisson distribution, and service times  tend to be exponential. The attendant is paid $10 per hour, but because of lost goodwill and sales, station loses about $15 per hour of customer time spent waiting for the attendant to service and order.

The Petrol station is considering adding a second pump with an attendant to service customers. The station would pay that person the same $10 per hour.

What is the probability that no customers are in the system (Po)?
b. What is the average number of customers waiting for service (Lq)?
c. What is the average number of customers in the system (L)?

SHOW ALL WORKINGS

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