Question You have an IT company, Johan ICT Sdn Bhd and three technicians. One day, you decided to  enhance your technician’s skill & knowledge by participating in an IT competition located at  PWTC, Kuala Lumpur. The competition will start on next week. The rules of competition states that your technicians must show a demonstration based on LAPTOP component as  follows:-  - Internal components (RAM) You have to explain the component COMPLETELY. a) To do that, you must provide all data/information about the component including the  images, characteristics, price, etc. b) You must show how to troubleshoot the component STEP BY STEP (Step 1 until Step 6)  including the common problems, possible causes & the solutions. (Use image visually to  follow the steps easily & use Snipping Tools Application, Print Screen etc).  c) You also requested to show how to reuse or recycle the laptop components in a proper  way (Green Computing). (Use image visually to follow the steps easily & use Snipping Tools  Application, Print Screen etc).

A+ Guide To It Technical Support
10th Edition
ISBN:9780357108291
Author:ANDREWS, Jean.
Publisher:ANDREWS, Jean.
Chapter6: Supporting I/o Devices
Section: Chapter Questions
Problem 23TC
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You have an IT company, Johan ICT Sdn Bhd and three technicians. One day, you decided to 
enhance your technician’s skill & knowledge by participating in an IT competition located at 
PWTC, Kuala Lumpur. The competition will start on next week. The rules of competition
states that your technicians must show a demonstration based on LAPTOP component as 
follows:- 

- Internal components (RAM)

You have to explain the component COMPLETELY.

a) To do that, you must provide all data/information about the component including the 
images, characteristics, price, etc.
b) You must show how to troubleshoot the component STEP BY STEP (Step 1 until Step 6) 
including the common problems, possible causes & the solutions. (Use image visually to 
follow the steps easily & use Snipping Tools Application, Print Screen etc). 
c) You also requested to show how to reuse or recycle the laptop components in a proper 
way (Green Computing). (Use image visually to follow the steps easily & use Snipping Tools 
Application, Print Screen etc).

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