The manager of a large group of employees must decideif she needs another photocopying machine. The cost of amachine is $40 per 8-hour day whether or not the machineis in use. An average of 4 people per hour need to use thecopying machine. Each person uses the copier for an averageof 10 minutes. Interarrival times and copying times areexponentially distributed. Employees are paid $8 per hour,and we assume that a waiting cost is incurred when a workeris waiting in line or is using the copying machine. Howmany copying machines should be rented?

The manager of a large group of employees must decideif she needs another photocopying machine. The cost of amachine is $40 per 8-hour day whether or not the machineis in use. An average of 4 people per hour need to use thecopying machine. Each person uses the copier for an averageof 10 minutes. Interarrival times and copying times areexponentially distributed. Employees are paid $8 per hour,and we assume that a waiting cost is incurred when a workeris waiting in line or is using the copying machine. Howmany copying machines should be rented?

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Description: The manager of a large group of employees must decideif she needs another photocopying machine. The cost of amachine is $40 per 8-hour day whether or not the machineis in use. An average of 4 people per hour need to use thecopying machine. Each perso

Practical Management Science

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter12: Queueing Models

Section: Chapter Questions

Problem 52P

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The Decision Sciences Department is trying todetermine whether to rent a slow or a fast copier. Thedepartment believes that an employee’s time is worth $15per hour. The slow copier rents for $4 per hour and it takesan employee an average of 10 minutes to complete copying(exponentially distributed). The fast copier rents for $15 perhour and it takes an employee an average of 6 minutes tocomplete copying. An average of 4 employees per hour needto use the copying machine (interarrival times areexponential). Which machine should the department rent?
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