The vehicles are entering the parking area of the a mall. There is only one ticket line to get and pay a parking ticket. Each ticket purchase takes an average of 18 seconds. The average arrival rate is 3 vehicles/minute. Find the average length of queue, average waiting time in queue and average time spent by the vehicles in the system assuming M/M/1 queuing.

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section12.5: Analytic Steady-state Queueing Models
Problem 9P
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The vehicles are entering the parking area of the a mall.
There is only one ticket line to get and pay a parking
ticket. Each ticket purchase takes an average of 18
seconds. The average arrival rate is 3 vehicles/minute.
Find the average length of queue, average waiting time
in queue and average time spent by the vehicles in the
system assuming M/M/1 queuing.

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