To vary your reporting, you decided to include graphical representation.  Create a clustered column chart that shows the total amount each active customer with a data plan must pay.  Format the total pay column to currency and give the chart an appropriate title.  Remember to label the axes.  (Hint: Create a query and export it to a spreadsheet application to create the chart.) Ensure that the chart is labelled appropriately and is placed on a new sheet. Name the Spreadsheet as MGMT2006_G#_. For example, MGMT2006_G50_ Jane Doe.

Fundamentals of Information Systems
9th Edition
ISBN:9781337097536
Author:Ralph Stair, George Reynolds
Publisher:Ralph Stair, George Reynolds
Chapter5: Electronic Commerce And Enterprise Systems
Section: Chapter Questions
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To vary your reporting, you decided to include graphical representation.  Create a clustered column chart that shows the total amount each active customer with a data plan must pay.  Format the total pay column to currency and give the chart an appropriate title.  Remember to label the axes.  (Hint: Create a query and export it to a spreadsheet application to create the chart.) Ensure that the chart is labelled appropriately and is placed on a new sheet. Name the Spreadsheet as MGMT2006_G#_<first name last name>. For example, MGMT2006_G50_ Jane Doe. 

CASE BACKGROUND
MGMT Mobile Company (MMC) offers mobile services to users on a monthly
subscription basis. Special discounts are given to customers for frequently
using their pre- or post-paid mobile service. Customers can also sign up online
or visit one of ten outlets stationed at various locations around the country.
https://tinyurl.com/b2n62ymc
Customers can opt to receive their bills either through the post or
online but all payments are due by the 21st of each month. An 18.5% mobile tax is applied to the cost of all
services. All transactions, customer calls and other data are captured in a database, where specific data can
be extracted for decision making.
The company wishes to determine the types of customers who should be granted special offers and the
amount of money received for taxes. The manager of MMC hired you to work in the Information Systems
Department to produce some reports for him to present at the meeting for the next quarter. He also wants
you to focus mainly on the airtime usage to get a better understanding of the performance of the service.
First, you need to peruse the database. It comprises the following tables:
CUSTOMER: Persons who have an account with the company.
SERVICE:
The service offered to the customer is either PRE-PAID, POST-PAID, and the service comes
with or without a DATA PLAN.
CALL:
The duration of calls by the customer for the month, and the amount of data used for the
month.
RATES:
The rates for airtime usage, in cost per minute and the rates for data usage in cost per
megabyte.
You are asked to prepare several queries, as well as some reports.
Transcribed Image Text:CASE BACKGROUND MGMT Mobile Company (MMC) offers mobile services to users on a monthly subscription basis. Special discounts are given to customers for frequently using their pre- or post-paid mobile service. Customers can also sign up online or visit one of ten outlets stationed at various locations around the country. https://tinyurl.com/b2n62ymc Customers can opt to receive their bills either through the post or online but all payments are due by the 21st of each month. An 18.5% mobile tax is applied to the cost of all services. All transactions, customer calls and other data are captured in a database, where specific data can be extracted for decision making. The company wishes to determine the types of customers who should be granted special offers and the amount of money received for taxes. The manager of MMC hired you to work in the Information Systems Department to produce some reports for him to present at the meeting for the next quarter. He also wants you to focus mainly on the airtime usage to get a better understanding of the performance of the service. First, you need to peruse the database. It comprises the following tables: CUSTOMER: Persons who have an account with the company. SERVICE: The service offered to the customer is either PRE-PAID, POST-PAID, and the service comes with or without a DATA PLAN. CALL: The duration of calls by the customer for the month, and the amount of data used for the month. RATES: The rates for airtime usage, in cost per minute and the rates for data usage in cost per megabyte. You are asked to prepare several queries, as well as some reports.
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