Total Quality Management (TQM) is now practiced in business as well as in government, education, and non-profit organisations. TQM is therefore applied to any type of organisation making it a widely used philosophy and a management tool applicable to all sectors. Discuss FOUR main barriers to TQM implementation and explain how they can be eliminated.

Total Quality Management (TQM) is now practiced in business as well as in government, education, and non-profit organisations. TQM is therefore applied to any type of organisation making it a widely used philosophy and a management tool applicable to all sectors. Discuss FOUR main barriers to TQM implementation and explain how they can be eliminated.

Management, Loose-Leaf Version

13th Edition

ISBN:9781305969308

Author:Richard L. Daft

Publisher:Richard L. Daft

Chapter19: Managing Quality And Performance

Section: Chapter Questions

Problem 10DQ

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