user has contacted you because he cannot print documents to a device that is directly connected to a USB port. After talking to him, you discover that he updated the driver before leaving the office yesterday. What is the problem and how can you fix it?

user has contacted you because he cannot print documents to a device that is directly connected to a USB port. After talking to him, you discover that he updated the driver before leaving the office yesterday. What is the problem and how can you fix it?

A+ Guide To It Technical Support

10th Edition

ISBN:9780357108291

Author:ANDREWS, Jean.

Publisher:ANDREWS, Jean.

Chapter6: Supporting I/o Devices

Section: Chapter Questions

Problem 3TC

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Concept explainers

Types of input and output devices

Input-output devices help in the functioning of a computer. An input device lets the user enter data into a computer. Common types of input devices are mouse, keyboard, joystick, and microphone.

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A user has contacted you because he cannot print documents to a device that is directly connected to a USB port. After talking to him, you discover that he updated the driver before leaving the office yesterday.

What is the problem and how can you fix it?

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