Vehicles arrive at a car detailing service at a rate of 10 per minute according to a Poisson distribution. For simplicity, assume that there is only one lane and one worker who can serve at an average rate of 12 vehicles per minute. Service times are exponentially distributed.  Part A: What is the average length of the queue?  Part B: What is the average time a vehicle must spend to get through the system?  Part C: What is the utilization rate of the worker?  Part D: What is the probability that when you arrive at the shop, there will be three or more vehicles ahead of you?

Linear Algebra: A Modern Introduction
4th Edition
ISBN:9781285463247
Author:David Poole
Publisher:David Poole
Chapter7: Distance And Approximation
Section7.3: Least Squares Approximation
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Vehicles arrive at a car detailing service at a rate of 10 per minute according to a Poisson
distribution. For simplicity, assume that there is only one lane and one worker who can serve at
an average rate of 12 vehicles per minute. Service times are exponentially distributed.
 Part A: What is the average length of the queue?
 Part B: What is the average time a vehicle must spend to get through the system?
 Part C: What is the utilization rate of the worker?
 Part D: What is the probability that when you arrive at the shop, there will be three or
more vehicles ahead of you?

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