What is the classification of the service does the shopping center provide based on divergence(standardized/customized), customer contact(high/low), nature of service(continuous/discrete), labor intensity(lanor/equipment intensive)?
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What is the classification of the service does the shopping center provide based on divergence(standardized/customized), customer contact(high/low), nature of service(continuous/discrete), labor intensity(lanor/equipment intensive)?
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- Create a service blueprint for the following activities: 1. Getting a Salon treatment at a spa (assume a package deal that takes at least 2 to 3 hours).A hospital is considering a new procedure to be offered at $200 per patient. The fixed cost per year would be$100,000, with total variable costs of $100 per patient. What is the break-even quantity for this service? Useboth algebraic and graphic approaches to get the answer.Explain what distinguishes service sustems from production processes in terms of configuration and operation ?
- Draw a service blueprint for the following: a. Pizza delivery b. Automobile repairFinding the Break-Even QuantityA hospital is considering a new procedure to be offered at $200 per patient. The fixed cost per year would be $100,000, with total variable costs of $100 per patient. What is the break-even quantity for this service? Use both algebraic and graphic approaches to get the answer.discuss what is the service blueprinting and explain the elements of blueprinting?