what is the importance of customer service representatives like tellers and help desk staff in financial institutions?

Foundations of Business (MindTap Course List)
6th Edition
ISBN:9781337386920
Author:William M. Pride, Robert J. Hughes, Jack R. Kapoor
Publisher:William M. Pride, Robert J. Hughes, Jack R. Kapoor
Chapter15: Using Management And Accounting Information
Section: Chapter Questions
Problem 3DQ
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what is the importance of customer service representatives like tellers and help desk staff in financial institutions?

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