What is the term given to the groups, individuals, and organizations that are directly affected by the practices of an organization? a. social auditors b. organizational stakeholders C. senior managers O d. primary agents of interest
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What is the term given to the groups, individuals, and organizations that are directly affected by the practices of an organization?
a. social auditors
b. organizational stakeholders
C. senior managers
O d. primary agents of interest
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- Compared to the external audit, the process of performing an internal audit provides more opportunity forparticipants to understand how their jobs, departments, and divisions fit into the whole organization.” Criticallydiscuss this statement.Directions: Read each statement carefully. In a separate sheet of paper, write TRUE if the statement is correct and FALSE if the statement does not fit the description 1. CRM helps businesses build a relationship with their customers that, in turn, creates loyalty and customer retention 2. Customer database information is also used in customer segmentation and profiling 3. An intimate knowledge and understanding of customer needs and wants can lead to ineffective customer service that can result in long-term customer loyalty. 4. Acquiring and keeping customers is the end goal of businesses because customers create demand. 5. Maintaining high levels of customer service quality may be simple due to variability of services. 6. Customer's lifetime value involves activities designed to enhance customer satisfaction, or the perception that a product has met or exceeded expectations. 7. Customer Relationship Management can take on many forms-salesperson assistance, product delivery, technical…33) Which of the following is a potential disadvantage for companies described as prospectors? a) Focusing on Product offering b) Being responsive to change in the environment, c) Being less formalized in its organizational processes d) Inefficient use of resources
- in detail, write an essay about which one of the statements you agree or disagree with regarding market efficiency Manager A: “Shareholders will never know our capital budgeting decisions.” Manager B: “We cannot fool shareholders and the market. The market and shareholders will punish the company if bad capital budgeting decisions are made."Which of the following statements about corporate purpose is not true? -In an extensive survey of CEOs 95% percent of respondents cited the core problem they endeavor to solve -In their corporate literature firms need to identify the primary beneficiaries of the organization's work -Companies needs to ensure the purpose statement is balanced -Developing a powerful purpose statement establishes what is unique and non-replicable about a company and provides competitive advantage - b and "d"Which of the following statements about organizational missions is FALSE? a. They indicate what a company tends to contribute to society b. They define a company’s reason for existence c. They are formulated after strategies are known d. They reflect a company’s purpose e. They provide guidance for functional area missions
- Which of the following statements is correct about an organization structure? A)It does not provide a structured framework of the positions in a company B)It is always presented in circular form C)It is not a mix of vertical and horizontal positions D)It is a mix of vertical and horizontal positionsAs a new systems analyst at Premier Financial Services, you are getting quite an education. You report to Mary, the IT manager, who also chairs the systems review committee. Several months ago, the committee rejected a request from Jack, the finance director, for an expensive new accounts payable system, because the benefits did not appear to outweigh the costs. Yesterday, Mary’s boss called her in and asked her to reconsider Jack’s request, and to persuade the other members to approve it. Mary wanted to discuss the merits of the request, but he cut her off rather abruptly. Mary happens to know that Jack and her boss are longtime friends. Mary has confided in you. She is very uncomfortable about the meeting with her boss, and she believes that his request would undermine the integrity of the systems review process. Mary feels it would be unethical to grant preferred treatment just because a friendship is involved. She is thinking of submitting a request to step down as review committee…As a new systems analyst at Premier Financial Services, you are getting quite an education. You report to Mary, the IT manager, who also chairs the systems review committee. Several months ago, the committee rejected a request from Jack, the finance director, for an expensive new accounts payable system, because the benefits did not appear to outweigh the costs. Yesterday, Mary’s boss called her in and asked her to reconsider Jack’s request, and to persuade the other members to approve it. Mary wanted to discuss the merits of the request, but he cut her off rather abruptly. Mary happens to know that Jack and her boss are longtime friends. Mary has confided in you. She is very uncomfortable about the meeting with her boss, and she believes that his request would undermine the integrity of the systems review process. Mary feels it would be unethical to grant preferred treatment just because a friendship is involved. She is thinking of submitting a request to step down as review committee…
- What type of information system would help a business to gain a strategic advantage over its competitors? a.Executive management system. b.Knowledge management system. c.Management information system. d.Strategic information system. What kind of information is gathered from a valid and trusted source and can be depended upon to be correct? a.Information that is reliable. b.Information that is timely. c.Information that is accurate. d.Information that is valid.Article Reviews (2) Find aaaa current (within the last 60 days) article that discusses an issue or an action a company is or has taken. Submit a short paper, approximately ((2)) pages in length. The topic of your article should be specifically related to the course content we have covered so far and should be related to the topic of management or leadership. There are four sections to the Article Review: • Start by citing the article at the top of the page – make sure you include the author’s name. Then:. o Briefly describe the business situation the author is writing about. What they are doing about it. Summarize the main points of the article. o Assess the situation as you see it. What are the key management/leadership issues? o Make a direct link to our course reading. You are to apply something in our course reading to the article and state how the theory or contents apply or don’t apply to the situation. State how the specific course reading helps you better understand the…25-The strength of relationship between the organization and the community is critical for their survival. From the organization point of view their role can be played very easily with the O a. Bringing the policies in the best interest of the organization O b. None of the options O c. Help of those resources owned by the organization O d. Taking internal decisions quickly.