What metrics should be used to measure the capacity of responding to incidents and the efficacy of doing so?

Management Of Information Security
6th Edition
ISBN:9781337405713
Author:WHITMAN, Michael.
Publisher:WHITMAN, Michael.
Chapter10: Planning For Contingencies
Section: Chapter Questions
Problem 13RQ
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What metrics should be used to measure the capacity of responding to incidents and the efficacy of doing so?

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