While troubleshooting a printer problem, you figured out the printer’s static IP address had not been reserved on the DHCP server and so was mistakenly issued to a workstation. This caused a conflict, and prevented users from accessing the printer. You have now configured the reservation in DHCP. What should you do next? a. Document the problem and your solution in your company’s knowledge base. b. Close the service ticket. c. Report your findings to the network admin. d. Check that the printer is plugged into the wall outlet. e. Confirm that users can now print successfully.
While troubleshooting a printer problem, you figured out the printer’s static IP address had not been reserved on the DHCP server and so was mistakenly issued to a workstation. This caused a conflict, and prevented users from accessing the printer. You have now configured the reservation in DHCP. What should you do next? a. Document the problem and your solution in your company’s knowledge base. b. Close the service ticket. c. Report your findings to the network admin. d. Check that the printer is plugged into the wall outlet. e. Confirm that users can now print successfully.
Computer Networking: A Top-Down Approach (7th Edition)
7th Edition
ISBN:9780133594140
Author:James Kurose, Keith Ross
Publisher:James Kurose, Keith Ross
Chapter1: Computer Networks And The Internet
Section: Chapter Questions
Problem R1RQ: What is the difference between a host and an end system? List several different types of end...
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While troubleshooting a printer problem, you figured out the printer’s static IP address had
not been reserved on the DHCP server and so was mistakenly issued to a workstation. This caused a conflict, and prevented users from accessing the printer. You have now configured the reservation in DHCP. What should you do next?
a. Document the problem and your solution in your company’s knowledge base.
b. Close the service ticket.
c. Report your findings to the network admin.
d. Check that the printer is plugged into the wall outlet.
e. Confirm that users can now print successfully.
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