. When planning a memory upgrade, you discover that Windows 8 reports 4 GB of memory installed.In BIOS/UEFI, you see that two of four slots are populated. You install two 2-GB DIMMs in the two empty DIMM slots. When you boot the system, Windows 8 still reports 4 GB of memory. Order the four steps you should take to troubleshoot the problem of missing memory.Open the case and verify that the DIMM modules are securely seated.Go into BIOS/UEFI and verify that it recognized 8 GB of installed memory.Open the System Information window to verify the edition or version of Windows 8 installed.Inspect the DIMMs you installed to verify that they match the existing DIMMs and those the motherboard can support.

Answer: The correct order will be 3,2,1,4.

Answered: . When planning a memory upgrade, you…

A+ Guide To It Technical Support

10th Edition

ISBN:9780357108291

Author:ANDREWS, Jean.

Publisher:ANDREWS, Jean.

Chapter3: Supporting Processors And Upgrading Memory

Section: Chapter Questions

Problem 9TC

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. When planning a memory upgrade, you discover that Windows 8 reports 4 GB of memory installed.

In BIOS/UEFI, you see that two of four slots are populated. You install two 2-GB DIMMs in the two empty DIMM slots. When you boot the system, Windows 8 still reports 4 GB of memory. Order the four steps you should take to troubleshoot the problem of missing memory.

Open the case and verify that the DIMM modules are securely seated.
Go into BIOS/UEFI and verify that it recognized 8 GB of installed memory.
Open the System Information window to verify the edition or version of Windows 8 installed.
Inspect the DIMMs you installed to verify that they match the existing DIMMs and those the motherboard can support.

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