BuyFind

Systems Analysis and Design (Shell...

11th Edition
Scott Tilley + 1 other
Publisher: Cengage Learning
ISBN: 9781305494602
BuyFind

Systems Analysis and Design (Shell...

11th Edition
Scott Tilley + 1 other
Publisher: Cengage Learning
ISBN: 9781305494602

Solutions

Chapter
Section
Chapter 4, Problem 1Q
Textbook Problem

What five questions typically are used in fact-finding? What other question does the Zachman Framework include? Is the additional question important?

Expert Solution
Program Plan Intro

Fact-finding questions and Zachman Framework.

Explanation of Solution

Fact finding is the means of collecting information. Five questions which help in getting facts are discussed below:

  • Who?
  • Example: Who do this? Why he/she did this? Who will do this?
  • What?
  • Example: What is the problem? Why problem occurs? What is the solution?
  • Where?
  • Where problem occurs? Where problem can be resolved?
  • When?
  • When problem arises? Why it arises there? When will it be resolved?
  • How?
  • How problem impacts the system? Why it impacts a system? How problem can be resolved?

For every question, one additional question “why” is must, which helps in clarifying the purpose of the project.

Zachman Framework for Enterprise Architecture asks questions in system development context. Over time, a framework has evolved and helps in better understanding of model and ensures proper translation of business goals into successful IT projects. It has added graphics, and better tools but the main concept remains the same: Who? What? Where? When? How? And additional “Why?”

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