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Do research to identify three top organizations that develop and operate e-commerce Web sites for their clients. Visit their Web sites and identify current job openings. What sort of responsibilities are associated with these positions? What experience and education requirements are needed to fill these positions? Do any of these positions appeal to you? Why or why not?

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Principles of Information Systems ...

12th Edition
Ralph Stair + 1 other
Publisher: Cengage Learning
ISBN: 9781285867168

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Chapter
Section
BuyFindarrow_forward

Principles of Information Systems ...

12th Edition
Ralph Stair + 1 other
Publisher: Cengage Learning
ISBN: 9781285867168
Chapter 8, Problem 1CE
Textbook Problem
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Do research to identify three top organizations that develop and operate e-commerce Web sites for their clients. Visit their Web sites and identify current job openings. What sort of responsibilities are associated with these positions? What experience and education requirements are needed to fill these positions? Do any of these positions appeal to you? Why or why not?

Program Plan Intro

Electronic commerce:

  • Electronic commerce is a method of buying as well as selling of products or goods through online. Here, money and data transactions are done using internet.
  • Electronic commerce is also called as E-commerce or Internet commerce.
  • Even though the technologies available such as e-mail, social media, and mobiles, the modern e-commerce mostly uses the Internet for the online purchasing of products.
  • It is the most efficient method to communicate within the organization of business transactions such as maintaining the financial records of the users such as bank balances, name, and address. But it is just a part of e-commerce business.

Six forms of electronic commerce:

  • It includes different forms of commerce based on the transactions performed.
    • Business-to-Business (B2B)
      • It includes the transactions performed between two different businesses like manufacturer and wholesaler, wholesaler and retailer and many such.
      • Example: automobile manufacturing.
    • Business-to-Consumer (B2C)
      • It includes the transactions performed between the companies and the consumers or customers.
      • Here, the end users of that company are referred as consumers or customers.
      • For example, customer buying a fridge from the electronic retailer is known as B2C transaction.
    • Consumer-to-Consumer (C2C)
      • It includes the transactions performed between two different customers or consumers.
      • Example: Online auctions like OLX.
    • Government-to-Business (G2B)
      • It includes the transactions performed between the public administration and the enterprises.
    • Government-to-Citizen (G2C)
      • It includes the transactions performed between the government and the citizen or private individual.
      • Example: applying for a certificate.
    • Government-to-Government (G2G)
      • It includes the transactions performed between two different government agencies.
      • Example: Northeast Gang Information System (NEGIS).

Explanation of Solution

Current job openings:

  • The e-commerce sites used for the problem are shown below:
    • Amazon
    • Flipkart
    • Myntra
  • The current job openings in these sites are shown below:
    • Software Development Engineer
    • Quality Assurance Engineer
    • Real time analyst
    • Support engineer

Responsibilities associated with positions:

  • The responsibilities associated with Software Development Engineer are shown below:
    • To develop and maintain key system features.
    • To work with other team members to investigate design approaches.
    • To work in an agile environment for delivering high quality.
  • The responsibilities associated with Quality Assurance Engineer are shown below:
    • To create test plans as well as test cases.
    • To automate tests using internal and open source tools and infrastructure.
    • To efficiently execute test cases across all functional areas.
  • The responsibilities associated with Real time analyst are shown below:
    • To support delivery of service levels and productivity targets for site.
    • Responsible for task assignment to operations by optimizing workforce usage.
    • To track and report progress on key metrics specific to functional area.
  • The responsibilities associated with Support engineer are shown below:
    • To provide support for applications and services.
    • To develop self-service tools for business, stakeholders and customer services.
    • To interface with customer service teams and engineering teams to improve customer issues...

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Chapter 8 Solutions

Principles of Information Systems (MindTap Course List)
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Ch. 8 - The average order size for B2C commerce is greater...Ch. 8 - The largest B2C retailer in the United States is...Ch. 8 - _________ of total retail sales is sold online. a....Ch. 8 - The Web has greatly enhanced the practice of...Ch. 8 - ______ is not a key challenge for e-commerce. a....Ch. 8 - The Internet Corporation for Assigned Names and...Ch. 8 - A(n) ________ is an electronic forum where...Ch. 8 - __________ is the direct sale of products or...Ch. 8 - An average of 75 percent of all online shopping...Ch. 8 - Some businesses are willing to _______ as a means...Ch. 8 - The ______ security standard spells out measures...Ch. 8 - Although companies can select from a number of...Ch. 8 - Web site hosting companies make it possible to set...Ch. 8 - The amount of storage capacity and computing power...Ch. 8 - Key Web site performance measures include response...Ch. 8 - Briefly define the term electronic commerce, and...Ch. 8 - How does the dollar volume of U.S. B2B e-commerce...Ch. 8 - Identify three top IS priorities related to...Ch. 8 - What region in the world has the greatest B2C...Ch. 8 - What tools are available to help shoppers compare...Ch. 8 - What are Web-influenced sales?Ch. 8 - Identify the six stages consumers experience in...Ch. 8 - Identify three key challenges that an organization...Ch. 8 - Outline at least three specific trust-building...Ch. 8 - What is electronic couponing and how does it work?...Ch. 8 - What is an electronic exchange? Identify and...Ch. 8 - What is the two-step authentication process...Ch. 8 - Why is it necessary to continue to maintain and...Ch. 8 - Identify the key elements of the technology...Ch. 8 - Briefly discuss three models for selling mobile ad...Ch. 8 - DiscussShould Congress implement a national...Ch. 8 - Why are many manufacturers and retailers...Ch. 8 - What is retargeting? What are some strategies used...Ch. 8 - What are some of the privacy concerns that...Ch. 8 - Identify three specific actions an organization...Ch. 8 - Identify and briefly discuss three reasons for the...Ch. 8 - Briefly describe the differences between a credit,...Ch. 8 - Identify and briefly describe three m-commerce...Ch. 8 - Discuss the use of e-commerce to control spending...Ch. 8 - Identify three kinds of business organizations...Ch. 8 - Identify five major global issues that deter the...Ch. 8 - Use PowerPoint or some other presentation...Ch. 8 - Your refrigerator just gave out and must be...Ch. 8 - Imagine that your team has been hired as...Ch. 8 - As a team, develop a set of criteria that you...Ch. 8 - Do research on the Web to find a dozen Web sites...Ch. 8 - Do research to identify three top organizations...Ch. 8 - For your chosen career field, describe how you...Ch. 8 - What are some of the privacy concerns that...Ch. 8 - What companies or industries might be more likely...Ch. 8 - Are people likely to use Facebooks current...Ch. 8 - Do research online to find out more about some of...Ch. 8 - How do other types of e-commerce, such as...Ch. 8 - Kramp sees e-commerce as a complement to its call...Ch. 8 - What is Kramps long tail strategy and why has it...Ch. 8 - What other types businesses and industries might...Ch. 8 - How does Altitude Onlines Web site contribute to...Ch. 8 - How will the new ERP system impact Altitude...Ch. 8 - How can companies like Altitude Online, which sell...Ch. 8 - Consider a company like Fluid by reviewing its...

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