Bureaucratic Control System Katie Heatherly Kaplan University AB140: Introduction to Management Theresa Eads August 14, 2012 Dalman and Lei have a problem that should have never happened. Team leaders were overlooking the employees at each site, and the managers were overlooking the entire crew at each site. Having a control system in place for Sandwich Blitz Inc. will alleviate any future problems that may appear. There are four steps to a control system of which Dalman and Lei need